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Teams in the international development, humanitarian, and multilateral spaces are navigating a perfect storm of staff turnover, shrinking budgets, and increased complexity. Everyone's being asked to do more with less, since the needs don't disappear just because the funding does. In this environment, there's little appetite for splashy initiatives that happen once a year or require massive system overhaul. Enter "micro‑KM," tiny practices that can strengthen knowledge flow, r

In May, I wrote an article about why organizations need Communities of Practice (CoPs) now more than ever. It's something I feel very strongly about, as during my time as the Head of the global KM Unit at the UN World Food Programme, my team was instrumental in helping the organization leverage its CoP network across 86 country offices to strengthen staff learning in the fight against global hunger. We saw firsthand the power of CoPs in increasing collaboration around the thi

Organizations often respond to knowledge loss with new platforms, documentation requirements, and “single sources of truth.” But even the shiniest or most well-designed repositories and templates can't convey critical intuition or decision-making patterns. That's because the knowledge that often matters most — the judgment, context, and “here’s how we actually do things” wisdom gleaned from years of experience — lives in people, not platforms. This is where mentorship comes i

Most organizations don’t lack solutions. Solutions just never reach the people who need them. Disconnection is one of the most expensive, invisible problems in international development and humanitarian work. Most leaders don’t see the cost until it’s already too high. We talk a lot about innovation, transformation, and efficiency. But those things don't create the change we need them to if knowledge can’t move. This is why closing the connection gap is one of the most strate